Sales and ServiceS
Hwacheon Europe
Hwacheon serves the European market through our wide-spreaded distributor network. We maintain long-term relationships with our distributors. These are known for excellent expertise and experience in the field of CNC machine tools in their markets. Their sales and service organisations have been established for a long time and they have become part of the Hwacheon family over the years.
From our European Headquarter we provide technical support and services together with our distributors directly to our customers. Our spare parts stock contents all common wear and spare parts and as well as critical parts which can be essential for the uptime of your machine.
Since 2015 we are work in direct contact with our German costumers and serve the national market with top-class service and products ourselves.
To ensure that manufacturers have access to local service and support, Hwacheon chooses to go to market through a select group of independently-owned distribution partners. These distributors operate in 17 locations throughout Europe and have service and parts professionals on staff which are thoroughly trained on Hwacheon products and technology.
Please contact us here
- Phone: +49 234 912 816 0
- Mail: info@hwacheon-europe.com
- Contact form: Contact form
Sales and Service Network in EUROPE
Please select your country to get the name and contact information of your servicing company.
- Distributors in America (North and South)
- Distributors in Asia, Africa and Pacific Countries
- Russian Federation: due to the EU sanctions, we must not deliver spare parts or machines.
For Customers in Germany
Spare Parts
Our spare parts team will help you quickly and reliably - without a hotline or tickets, at normal landline rates. If possible, please have the serial number of your machine ready to make it easier for us to process your request.
Machinery Service
Our service team will be happy to answer any questions and provide support for your machine. Simply call - without a hotline or tickets, at normal landline rates. If possible, have the serial number of your machine to hand to make it easier for us to process.